Terms and Conditions

I understand and agree to all of these terms and conditions upon purchasing of Products and/or services:

  1. I have read the return & shipping policy page.

  2. Any incorrect address will result in the cancellation of the entire order.

  3. I understand that DUE TO COVID-19 there may be a delay in my delivery. It may take 7-14 business days OR MORE to receive my order.

  4. I confirm that I have ordered the correct color and quantity.

  5. I understand that if I change my order during processing that it will cause a cancellation or delay in my shipping/receiving.

  6. I confirm that my shipping and email address is correct.

  7. I understand that I DO NOT need to sign for my package in order for it to be DELIVERED. Any loss is the responsibility of USPS and any complaints should be directed to USPS.

  8. I understand that LeslieMMichelle,LLC is not responsible for any missed or rescheduled deliveries from USPS.

  9. I understand that I will not receive an email response to any question that is already answered on the website.

  10. I understand that LeslieMMichelle,LLC offers a 90 day warranty on all bags and small leather goods. For any quality-related or manufacturing defect issues within this time frame, an exchange or replacement will be honored. Please open your packages upon receipt. LeslieMMichelle,LLC is not responsible for how I wear & treat my product.

  11. If package is marked as DELIVERED, but you do not receive your product you must contact USPS and file a claim with them. LeslieMMichelle,LLC is not responsible.

  12. I understand that shipping for orders placed on DECEMBER 13, 2021 will BEGIN ON DECEMBER 16, 2021.

  13. I understand that for orders placed on DECEMBER 13, 2021 will not be received by CHRISTMAS.

  14. I am not a Therapist, Psychologist, or Medical Provider.

  15. I am a Certified Reiki Practitioner.

  16. All digital products are NON-Refundable.

  17. Each service requires a 50% NON-Refundable deposit

  18. Each Service has a $25 NON-Refundable Cancellation fee. (without 24hr emailed notice, NO EXCEPTIONS)

Shipping Policy (does not apply to downloads)

Please allow up to 48 business hours for your order to be processed. Please allow 5-7 business days to receive order.  A signature is NOT required for all orders to be delivered. 

All orders are shipped with United States Postal Service (USPS), flat rate shipping, unless requested by you, the customer.

 Return Policy

* All sales are NON-REFUNDABLE. 
* Only exchanges and merchandise credit will be allowed. 
* Return Authorization Number (RA#) is required for all items being returned.
* RA# request for any damaged items must be made within 5 days upon delivery of merchandise and all items being returned for credit must be in the original condition with its original packaging. 
* It is the customer's responsibility to return any and/or all merchandise to our business for exchange/credit. 
* Shipping and handling fees are NON-REFUNDABLE except for damaged items being returned. (Including ALL refused and unaccepted packages). 
* There is a 20% restocking fee on ALL RETURNING MERCHANDISE FOR CREDIT after 5 days. 
* Items returned after 15 days upon delivery of merchandise will not be accepted. 
* NO EXCEPTIONS. 
* ALL SALE ITEMS ARE FINAL.

 How to Return or Exchange:

1. Information required for Return/Exchange: 
* Company Name
* Contact Name
* E-mail Address
* Order #
* Order Date
* Style# for Return/Exchange Item
* Quantity for Each Style#
* Reason for Return/Exchange

2. E-mail the above information to receive an RA# for your Return/Exchange.

3. Once RA# is acquired, ship the item(s) to LeslieMMichelle,LLC.

4. Upon receiving your Return/Exchange item(s), you will be contacted via E-mail for final confirmation.